Privacy Policy

The types of personal information that we might collect about you include:

• your name;
• your email address;
• any other contact details that you choose to provide to us (including telephone numbers and business or postal addresses);
• details of the organisation that you work for or represent; and
• your position title.

If you interact with us via our website, we may collect the following types of information (not all of which will be personal information):

• your device ID, device type, geo-location information, computer and connection information, statistics on page views, traffic to and from the site, IP address and standard web log information; and
• any additional information relating to you that you provide to us directly through our website, including when you complete an assessment, survey or contact form.

We may collect these types of personal information directly from you when you access our website, create an account, complete a ROC assessment, subscribe to our mailing list, or send us an email. We may also collect personal information about you from third parties, including where you register to attend one of our events via a third party events registration platform.

We may collect, hold, use and disclose your personal information for the following purposes:

• to provide our services, tools and assessments to you, and to produce the results and reports you request;
• to respond to your enquiries and communicate with you about our work;
• to send you our newsletter or other information requested by you;
• to invite you to events that we organise;
• to operate, protect, improve and optimise our website and products;
• as part of a transfer of assets or other re-structure of our organisation; and
• to comply with our legal obligations and to resolve any disputes that we may have with you.

We may send bulletins, newsletters and other publications to you where you have subscribed to receive them. This may take the form of emails that are sent to you, and which comply with the requirements of the Spam Act 2003 (Cth). You may opt out of receiving such materials from us by contacting us using the details set out below, or by using the opt-out facilities provided (such as an unsubscribe link in our emails).

We may disclose personal information for the purposes described in this Privacy Policy to:

• third party service providers (in connection with the operation of our website and products, and the distribution of our newsletters and other communications to individuals who have subscribed to our mailing lists);
• our professional advisers (where required in order to seek or obtain legal, accounting, taxation or other professional advice);
• anyone to whom our assets (or any part of them) are transferred;
• specific third parties authorised by you to receive information held by us; and/or
• other persons, including government agencies, regulatory bodies and law enforcement agencies, or as required, authorised or permitted by law.

We may disclose personal information to our third party service providers outside of Australia for the purposes listed above, including information technology service providers who provide services to us (such as hosting, database, email distribution and events management platforms). These third party service providers may hold and store your personal information in the United States of America and in other countries that we may notify you of from time to time when we first collect your personal information.

We take reasonable steps to ensure that any overseas recipient will deal with such personal information in a way that is consistent with the Australian Privacy Principles.

We may collect personal information about you when you use and access our website.

While we do not use browsing information to identify you personally, we may record certain information about your use of our website, such as which pages you visit, the time and date of your visit and the internet protocol address assigned to your computer.

We may also use ‘cookies’ or other similar technologies on our website that help us track your website usage and remember your preferences. Cookies are small files that store information on your computer, mobile phone or other device. You can disable cookies through your internet browser, but our website may not work as intended for you if you do so.

We may also use cookies to enable us to collect data that may include personal information. For example, where a cookie is linked to your account, it will be considered to be personal information about you. We will handle any personal information collected by cookies in the same way that we handle all other personal information as described in this Privacy Policy.

We may hold your personal information in either electronic or hard copy form. We take reasonable steps to protect your personal information from misuse, interference and loss, as well as unauthorised access, modification or disclosure, using a number of physical, administrative and technical measures. However, we cannot guarantee the security of your personal information.

Our website may contain links to websites operated by third parties. Those links are provided for convenience and may not remain current or be maintained. Unless expressly stated otherwise, we are not responsible for the privacy practices of, or any content on, those linked websites, and have no control over or rights in those linked websites. The privacy policies that apply to those other websites may differ substantially from this Privacy Policy, so we encourage you to read them before using those websites.

You can access the personal information that we hold about you by contacting us using the contact details below. Sometimes, we may not be able to provide you with access to all of your personal information and, where this is the case, we will tell you why. We may also need to verify your identity when you request access to your personal information.

If you think that any personal information that we hold about you is inaccurate, please contact us using the contact details below and we will take reasonable steps to ensure that your personal information is corrected.

If you wish to make a complaint about the way that we have handled your personal information, you can contact us using the contact details below. Please include your name, email address and/or telephone number and clearly describe your complaint. We will acknowledge your complaint and respond to you within a reasonable period of time. If you think that we have failed to resolve the complaint satisfactorily, we will provide you with information about the further steps you can take.

For further information about this Privacy Policy or our practices, to access or correct your personal information or to make a complaint, please contact us using the details set out below:

Email: hello@roceteer.com