For most small businesses, their busiest season occurs between the months of November and December. Understandably, they tend to look forward to this time as it is often the most profitable time of the year. For first-time business owners going through the busy season, it can be a little overwhelming. After all, this will be your biggest opportunity to capture lifelong customers. The following are some of the biggest concerns business owners have during this time and how they can prepare for them.
Do You Have Enough Employees?
As mentioned above, the busy season is a huge opportunity to capture new customers. One of the biggest factors that will determine whether they come back is the experience they have with your company. Nothing frustrates customers more than having to wait in long lines to pay. This makes it incredibly important to have enough hands on deck to help everything go smoothly. Both permanent and seasonal employees must be trained to handle large crowds, conflicts, and of course, they must have a basic knowledge of your product.
Is Your Inventory Well-Stocked?
Estimating how much inventory you need to supply an influx of customers can be a pretty challenging task for a small business to accomplish. Although it is very difficult, it’s not impossible. Business owners can take advantage of a variety of approaches. One of these is to simply research what products have sold the best during your time while in business in order to make projections on how much you should order. It should also be mentioned that your ordering process must be tweaked a bit for the busy season. No matter how many delivery protections you may have, you should still order early and get stocked.
Don’t Stop Marketing
Contrary to popular belief, it is incredibly vital to place an emphasis on marketing during the busy season. Many business owners are often worried that, due to a large saturation of the market during the busy season, they will not be heard. Thus, it is important not only to plan ahead of your busy season but also to create ads that capture your target audience before your competition does.
The busy season can seem like one of the most daunting times for any business owner seeking to make a profit. But the panic of the season can be avoided and the excitement can be embraced. To do this, it is incredibly important to be sure your team is ready and adhere to the list of tips posted above and begin accurately preparing your business for an influx of customers.